Terms and Conditions

These Terms and Conditions are binding between you and Evro Mobility Solutions Inc. and its affiliates and subsidiaries (individually and collectively, “Evro”, “we”, “us” or “our”), which operates EVRO. EVRO is an e-Mobility Service Provider (eMSP) that operates a platform (the “Platform”), which allows users owning electric vehicles (“Users”, “you”, or “Parties”) to find and reserve its appropriate electric vehicle charging stations (EVCS) nationwide and pay its corresponding charging fees through third-party payment gateways. (the “Service”)

By using the Platform and/or the Service and/or any of its features, you agree, without limitation or qualification, to be bound by the Terms and Conditions set forth below. If you do not wish to be bound by these Terms and Conditions, you may not access or use the Platform and/or the Service. Evro may, at any time modify the Terms and Conditions, and such modifications shall be effective immediately upon posting of the modified Terms and Conditions. You agree to review the Terms and Conditions periodically, and your continued access or use of the Platform and/or Service shall be deemed your conclusive acceptance of the modified Terms and Conditions.

I. ACCOUNT CREATION

When you create an account with EVRO, you guarantee that you are at least 18 years of age, possesses, owns, and/or having the authority and license to operate the electric vehicle (EV) registered in the EVRO app, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account.

You agree to keep your password confidential and use only your user ID and password when logging in. You should immediately notify Evro of any unauthorized use of your account, user ID and/or password. You must also ensure that your account information is accurate and up-to-date. You are fully responsible for all activities that occur under your account even if such activities or uses were not committed by you. Evro will not be liable for any loss or damage arising from unauthorized use of your password or your failure to comply with this section.

II. GENERAL USE OF THE SERVICE AND THE PLATFORM

You agree to comply with any and all the guidelines, notices, rules and policies and instructions pertaining to the use of the Platform and/or Services found herein, as well as those which may be issued by Evro from time to time. We reserve the right to revise these guidelines, notices, operating rules and policies and instructions at any time and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the Platform.

You agree and undertake NOT to:

(a) use the Platform and/or Service for illegal purposes, or in any manner other than in conformity with the policies of connected computer networks, as well as any applicable laws;

(b) attempt to gain unauthorized access to or otherwise interfere or disrupt the systems connected to the Service;

(c) impersonate any person or entity or to misrepresent your affiliation with any person or entity;

(d) unduly interfere with another’s use of the Platform and/or Service; and

(e) use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, malicious code or harmful components which may impair or corrupt the Platform and/or Service.

Evro reserves the right to, but shall not be obliged to monitor, screen or otherwise control any activity on the Platform and/or Service, and investigate any violation of the terms and conditions contained herein, as well as take any action we deem appropriate. Evro may thus terminate, prevent, or restrict a User’s access to the Platform and/or Service at its discretion, and report any activity suspected to be in violation of any applicable law to the appropriate authorities and to cooperate with such authorities.

Evro may upgrade, modify, suspend or discontinue the provision of or remove, whether in whole or in part, the Platform and/or Service from time to time, and without giving any prior notice. Evro shall not be liable if any such upgrade, modification, suspension or removal results in your inability to access any part of the Platform and/or Service.

III. FEES AND METHOD OF PAYMENT

Users may make payment for the Service through the following methods:

  • ACMobility Membership Plan;
  • Gcash; and,
  • Third-party payment gateway provider, Xendit.

Full payment for the reservation and charging sessions, along with its concomitant fees or penalties, must be made, unless otherwise waived by Evro. No refunds shall be made.

III. FEES AND METHOD OF PAYMENT

As an e-MSP which solely operates the EVRO platform and not the EV charger itself, you understand that Evro shall not be liable for any accidents and/or mishaps that may occur during the charging process nor Evro shall be liable for any EV charger defects and/or incompatibility of the EV to the EV Charger.

You understand and consent to assume all risks that may, directly or incidentally, accompany or be adjunct with the whole EV charging process.

V. INTELLECTUAL PROPERTY

The intellectual property in the Platform and Service is licensed to or controlled by Evro, our licensors, or our service providers. Evro reserves the right to enforce its Intellectual Property to the fullest extent under law.

No part or parts of the Platform and Service, or any materials found therein, may be reproduced, reverse engineered, altered, distributed, republished, displayed, broadcast, hyperlinked, transferred, or transmitted in any manner or by any means or stored in an information retrieval system or installed on any servers, system or equipment without our prior written consent or that of the relevant intellectual property owners.

Any trademarks on the Platform and Service are registered and unregistered trademarks of Evro or of third parties. Nothing on the Platform, Service, or these Terms and Conditions, shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks displayed on the Platform and Service, without our written permission or any other applicable trademark owner.

VI. DISCLAIMERS AND LIMITATION OF LIABILITY

Evro does not make any express or implied warranties, representations, or endorsements whatsoever (including without limitation warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the Platform, Service, the Products, delivery of the Products, and any merchandise, information, or service provided through the Platform, Service, or on the Internet generally. Evro shall not be liable for any cost or damage arising either directly or indirectly from any such transaction made through EVRO.

The Platform and/or Service is provided on an as-is and as-available basis, without any warranties, claims, or representations made by Evro. While Evro implements, to the best of its abilities, the necessary preventive measures to protect its users from sensitive, offensive, or malicious content as well as protect users from technical issues, Evro does not warrant that the Platform and/or Service and any of its functions will be available, accessible, uninterrupted, timely, secure, accurate, complete or error-free, except to the extent permitted under applicable law.

Evro cannot, and does not, guarantee or warrant that any files available for download through the Service will be free of infection or viruses, worms, or other code that manifest contaminating or destructive properties. You assume total responsibility and risk for your use of the Platform and/or Service and the internet.

The Platform and/or Service may include links to other websites, which may use cookies, pixels and/or other data collection tools. Evro encourages everyone to read the posted privacy policies whenever interacting with any website to learn more about the privacy practices of that website. However, Evro does not control the use of any information by third-party websites, and is not responsible for the privacy practices, policies, or content of such websites and Users. Evro is also not responsible for the cookies and/or other data collection tools that may be placed on an advertisement by a third party.

In no event shall Evro liable for:

(a) any and all damages including but not limited to, direct, indirect, incidental, or consequential damages arising out of the use of or inability to use the Platform and/or Service or any information, or transactions provided on the Platform and/or Service or downloaded or hyper-linked from or to the Platform and/or Service, even if Evro or its representatives have been advised of the possibility of such malfunction/breakdown of the Platform and/or Service;

(b) any claim attributable to errors, omissions, or other inaccuracies in the Platform and/or Service and/or materials or information downloaded through or hyper-linked from and to the Platform and/or Service; or

(c) reliance upon any information presented in any intentional or unintentional disclosure or publication of any information transmitted to you in connection with EVRO, or any other act, omission, matter or thing whatsoever having to do with EVRO.

VII. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Evro, its stockholders, officers, directors, employees, agents, licensors, suppliers, and third party providers from and against any and all losses, expenses, damages, claims, liabilities, and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement by you, and which is directly and/or incidentally related to the whole electric vehicle charging.

Furthermore, you agree to indemnify, defend, and hold harmless Evro from any and all suit or action, including its corresponding damages, arising from improper use of data, unauthorized intrusion into the Platform/site, unlawful exposure of data, or other similar cases.

VIII. GOVERNING LAW AND GENERAL PROVISIONS

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

If any provision of these Terms and Conditions shall be deemed unlawful, void, or unenforceable under the law, then that provision shall be deemed severable from the rest of the Terms and Conditions, and shall not affect the validity and enforceability of any remaining provisions.

Evro reserves all rights not expressly granted herein.

These Terms and Conditions are solely for your and Evro's benefit, and are not for the benefit of any other person or entity, except for Evro's affiliates and subsidiaries and their respective successors and assigns.

Evro may modify these Terms and Conditions at any time by posting the revised Terms and Conditions on this site or the Platform, at its sole discretion. Your continued use of the Platform and/or Service after such changes have been posted shall constitute acceptance of such revised terms.

Any questions or concerns about these Terms and Conditions may be directed to support@evro.ph. Any legal notices directed to Evro must be sent by email to support@evro.ph.

These Terms and Conditions were last updated on December 11, 2024.